Innovation Opportunities
How technology is transforming moving insurance documentation and claims.
Why Now: Technology Convergence
Voice Processing
- Natural language understanding
- Context extraction
- Multi-speaker handling
- Real-time transcription
Computer Vision
- Object detection
- Label reading
- Condition assessment
- Frame selection
Large Language Models
- Content enrichment
- Value estimation
- Category mapping
- Context understanding
Key Innovation Areas
Documentation
Current State
- Manual inventories
- Paper forms
- Unclear values
Innovation
- Video + voice capture
- Auto-detection
- Smart enrichment
Valuation
Current State
- Weight-based defaults
- Unclear options
- Late decisions
Innovation
- Real-time pricing
- Value ranges
- Clear comparisons
Claims Process
Current State
- Missing evidence
- Slow resolution
- Manual review
Innovation
- Pre-move proof
- Digital tracking
- Fast verification
Customer Experience
Current State
- Complex forms
- Unclear value
- Friction points
Innovation
- Natural interaction
- Clear choices
- Mobile-first
Data Network Effects
Item Database
- Millions of labeled items
- Brand/model mapping
- Value patterns
- Category insights
Claims Data
- Outcome tracking
- Resolution patterns
- Value accuracy
- Risk insights
Process Learning
- Best practices
- Error reduction
- Efficiency gains
- Quality improvement
Future Vision
Near Term (12-18 months)
- API integrations
- Arrival scanning
- Automated claims
- Partner ecosystem
Long Term (24-36 months)
- Predictive pricing
- Smart contracts
- IoT integration
- Global expansion