Terms of Service
Important information about using ProofPack's services.
Program Agreements
Use of the service is subject to program agreements. These agreements outline the specific terms and conditions for your organization's use of ProofPack.
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Key Points
- Custom terms per program
- Volume-based pricing
- Service level agreements
- Support commitments
Data & Exports
Export Terms
- Exports provided as-is
- Customer responsibility for sharing
- Compliance with policies
Customers remain responsible for sharing with movers/insurers according to their policies.
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Service Scope
What We Do
- Documentation
- Structured data
- Value estimation
What We Don't Do
- Adjudicate claims
- Sell insurance
- Make coverage decisions
Our Role
- Documentation provider
- Data processor
- Technology platform
Customer Responsibilities
Data Handling
- Proper data sharing
- User management
- Access control
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Compliance
- Policy adherence
- Regulatory compliance
- Documentation retention
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Updates to Terms
We may update these terms from time to time. Significant changes will be communicated directly to program administrators.